What is a 3PL Warehouse?

3PL is an abbreviation for Third Party Logistics. This means having another party manage your logistics and order fulfilment – including safely warehousing products, picking and packing products and shipping orders to customers.

Do my goods need to be barcoded?

Yes, it’s preferred that every item has a barcode. However we know this may not always be possible, so we are able to generate one and allocate it to your products when they are received into our system if required.

Do you integrate with ecommerce shopping carts?

Yes we integrate with a wide range of shopping carts and other associated systems, these include Shopify, BigCommerce, Neto, Magento, Woo Commerce and Cin7 to name a few. Our development team can build a customised integration connection if required.

Do you handle refrigerated or dangerous goods?

No sorry we don’t handle any refrigerated or dangerous goods.

Will my products be insured?

As they are not our products we don’t insure them, you will need to insure your products, we will provide you any information you require to do this.

Will I have access to my products?

Yes you can visit your products at any time during business hours, through booking a pre-arranged appointment with our team.

Who are the freight partners you work with?

We have a relationship with all the leading freight companies which include Australia Post, Fastway, Aramax, Direct Freight and Couriers Please. We can also work with other couriers if you have specific requirements.

Is 3PL expensive?

3PL is an economic way to outsource ecommerce logistics, as it means you don’t need to rent space to store your products, and also means you benefit from economies of scale.

Where are you located?

We’re located in Wollongong, NSW, in Greater Sydney, with great connections to freight companies.

Do you have a minimum requirement in terms of order numbers?

We recommend you send at least 500 orders per month, to make the most of working with us as a 3PL partner.

What size and types of products do you send?

We are flexible and able to work with a broad range of product sizes and types, excluding refrigerated and dangerous goods. Get in touch with us to discuss your specific needs.