What is a 3PL Company – (Third Party Logistics)

What is a 3PL third party logistics company

Running an expanding business is a complex task. While the goal is to see your orders increase, and your sales grow, there comes a time when you can’t handle it all yourself.

We know what it’s like.

Your home is filled with boxes and boxes of your stock. It lines your hallways, fills your rooms. You spend your days and nights picking, packing, and posting your products. You can barely leave your office because you’re always waiting for that next courier to come and receive your goods.

It means you’re spending less and less time actually managing your business—but somehow, you’re always still working. Holidays are a distant memory.

Or perhaps you’re operating an established business already. You’ve got a warehouse full of inventory, and your orders are increasing in volume. But as they increase, so too do your warehousing needs. Soon you’ll need to lease a bigger space, and employ more people to manage your inventory for you. You can already see the overheads increasing…


When your inventory management and order fulfilment starts to get out of hand, that’s when it’s time to look for support.

A Third Party Logistics company, or 3PL, empowers you and your business by taking care of your inventory and logistics for you.

A 3PL partner provides outsourced logistics services, managing the entirety of your order process, from receiving your stock, to warehousing, order fulfilment, and transportation management.

Your 3PL partner does the heavy lifting for you

A third party logistics partner is there to make your job easier, by providing a number of different services. However, the specific services offered by each company can vary.

The key services that your 3PL partner should provide are:

Ecommerce order fulfilment

Imagine all the time you can save by outsourcing your order fulfilment. Your 3PL partner manages the full scope of your fulfilment for you, taking care of the picking, packing, and posting of orders, handling your reverse logistics, and dealing with customer service inquiries.

3PL warehousing and storage

Warehousing and storage is part of the service of a 3PL company. This can include long-term storage of regular products, short-term storage of seasonal products, and the ongoing receival and storage process of all your different products.

You don’t have to do a thing: a 3PL warehouse will manage your inventory and keep track of your stock levels, scaling your storage space to meet your sales demands.

Transportation management

Your 3PL partner will have their own freight accounts available, which you can leverage to transport your products. If they don’t have a freight account, they’ll allow you to use your own provider, and will liaise with them to arrange the transport for you. There’s nothing you need to do at this point, it’s all taken care of for you.

How a 3PL partner benefits your business

A third party logistics partner takes your, warehousing, order fulfilment, and inventory management off your plate, helping you to:

Boost efficiency

A 3PL warehouse provider streamlines your logistics operations, cutting out unnecessary steps to make them more efficient. This saves you time, freeing up your day to focus on running your business.

Reduce costs

Outsourcing your logistics to a 3PL in Sydney enables you to consolidate your warehousing, freight, and inventory management into one service provider. It helps you to reduce spend, as all your services are being delivered by one supplier, saving money and improving your bottom line.

Increase flexibility

A 3PL warehouse can help you adapt to changes in demand quickly and easily. This can be crucial when your business is growing, or in helping you to manage seasonal fluctuations that would normally put a strain on your business.

Enable greater scalability

A 3PL can help you scale up or down your operations as needed. This flexibility can be invaluable in helping your business evolve with the market.

Improve customer service

By outsourcing your third-party logistics to a trusted 3PL in Sydney, you can focus on providing a great customer service experience at the front end. Your 3PL provider can manage the orders, and by choosing a 3PL you trust, you get peace of mind that your orders are going out accurately and on time.

Take your business to the next level with the right 3PL partner

At Max Packer 3PL, we take care of the entire logistic process for you, making the stress and frustration of managing your own logistics a thing of the past.

So, if you’re looking to get back more time in your day, scale your business, or switch to a reliable partner so you can focus on management—and not feel restricted by picking and packing your own orders, or continue facing poor service and communication by your current provider—we’re here to help. By partnering with us, our flexible and expansive 3PL services empower you to scale at your own pace.

Max Packer is here to help eCommerce brands of all types and sizes free up their time, save money, and take control of their business. So, if you’re tired of being let down by your current provider, or you’re just ready to take the headache and the hassle out of managing your logistics, get in touch with us today to discuss a 3PL solution for your company.



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& Streamline Your Business by Choosing the Fulfilment Partner That’s Right for You!